Service and Maintenance Notifications

Service Outage - Northwestel TV disruption in Norman Wells, NWT - September 23, 2017

Northwestel cable TV customers in Norman Wells, NWT are experiencing a disruption to some channels. Technicians are working with service providers outside of Northwestel's network to resolve the issue and restore all missing channels for affected customers as soon as possible. We apologize for any inconvenience resulting from this temporary disruption.


Service Notification - Long Distance Telephone in Rankin Inlet - September 12, 2017

Long distance telephone service for customers living in Rankin Inlet, NU has degraded. Customers calling long distance from the affected area may experience intermittent disruptions, however local calling and long distance calls into Rankin Inlet from other areas should not be affected. Our technicians are investigating the issue and making repairs to restore full service as soon as possible. Northwestel thanks you for your patience and we apologize for any inconvenience.