Personal

Mailbox Quota

Each mailbox has a quota of 100MB of space per user. Additional mailboxes can be ordered on demand if required.

Calendar

The personal calendar feature allows users to maintain a calendar containing personal appointments on a daily or weekly basis, set reminders, and create recurring appointments.

Vacation Alert/auto reply

This option enables users to customize a reply that will be automatically sent back to the sender. Great for notifying customers or colleagues when you are away on vacation and will not be responding to emails in a timely manner.

Forwarding

Users can setup the forward option to send messages to a recipient of their choice or to those not originally on the recipient list.

Timed Mail Delivery

Future Delivery option: Allows users to delay delivery of an email message until a later date or time.

Spell Check

Allows users to apply a spell check to their messages to ensure grammatical corrections prior to sending

Search

Allows users to track specific messages being sent or received by an email address.

Sorting

Sorting arranges the messages by category in a users Inbox, specified by the user.  For example, allows users to sort message according to age in the Inbox, size, importance and more, etc.

Delivery and read receipts

Request a Read Receipt for this message: Allows user to track whether a message has been read by the recipient

Message Importance setting

Importance:   Marks an email message to be of high or low importance.

Sensitivity:   Recommends how the recipient should regard the email message.  Allows users to mark messages as Normal, Personal, Private or Confidential.

Message Recall

Allows users to recall a message that has accidentally been sent. Users can choose the message and recall it so that the recipient never recognizes that they were sent the

Aliases

Aliases allow users to choose additional e-mail addresses and have them link back to a primary e-mail account.  Up to three aliases per user are available to business customers. Smaller companies can give the perception that they have multiple divisions - i.e. by creating sales@xyzcompany.ca, service@xyzcompany.ca and support@xyzcompany.ca - but in fact, all of these e-mail IDs are actually aliases and the mail is directed to one primary mailbox.

Groupware

Calendars (includes free busy)

Monthly and daily views of calendar include; appointment list views, view details with free and busy, drag and drop to move appointment capability, track acceptance of meeting attendees, and all-day or multiple-day event scheduling.  

Meeting scheduling

Group scheduling allows you to view the availability of meeting attendees and even meeting rooms on the Northwestel Microsoft Hosted Exchange service.  Meetings can be booked, your calendar can be updated and meeting requests can be sent to all attendees.  

Global Distribution lists

Company administrators can create distribution lists that can be shared by all users in the company. This ensures that every user in the company has access to the most up-to-date distribution list. Global distribution lists can also be mail enabled and be used as an internal distribution list.

Personal/Global Contacts

Personal/Global Contacts is an address book that allows users to maintain a list of contacts, including phone number, email address, mailing address and other information. The global contacts features permits users to view a distribution list of employee email addresses that is made available to all employees .

Tasks

A task is a personal or work-related errand or project you want to track through completion.  Use tasks to organize and prioritize your responsibilities.  You can specify a start and due date, a date and time for a reminder, and a priority for each task.  A task can occur once or repeatedly (a recurring task). A recurring task can repeat at regular intervals or repeat based on the date you mark the task complete.  

Notes

Notes are the electronic equivalent of paper sticky notes.  Use notes to jot down questions, ideas, reminders, and anything you would write on notepaper.   

Journal Capabilities

The journal folder lets you track messages, meetings and tasks.  The journal folder can be used to automatically maintain a running list of messages you send and receive, meetings you attend, and tasks you work on.   

Shared Public Folders

Public folder storage and sharing allows a company to store and share documents and data on the server for all users to access.  For example, you can post and store your companies Sales Brochures on the server and all your sales staff can access this information using the Internet.

Security

Secure Connection using MS ISA

Increased security of all data and e-mails from the user's   desktop to the Exchange servers using Microsoft Internet Security and Accelerator, anti-virus software, and SSL for web-based access

Anti-Virus

All incoming and outgoing mail messages as well as all attachments and files posted in the public folder are scanned for viruses and quarantined if a virus is detected.

Anti-Spam

Anti-Spam filters eliminate known spam before it hits the end-user inbox.

SSL for OWA

Secure Sockets Layer (SSL) encryption (128 bit encryption) of data for Web Access Service.

Fully Qualified

Fully Qualified Log in (FQLID) allows for secure login and authentication

to the Northwestel Microsoft Hosted Exchange environment

Advanced

Direct booking of resources

Scheduling of resources allows you to view availability of meeting rooms.

Reminders

Set the reminder option to notify you when a meeting is coming up. Customize and apply a time interval as to when you would like to receive a notification.

Public Folder access

Public folder security access will allow certain custom public folders to be viewed by only those people/groups that you permit.

Custom Public folders

Create various folder types to suite your companies shared collaboration requirements. Public folder types include post/reply, calendar, notes, and contact.

Word Mail

Integration with Outlook Office more so with Microsoft Word for enhanced email editing features.

Synchronization with PDA and Offline-use

Enhanced mobility functions including PDA synchronization of users personal data (Calendars, inbox, contacts, etc) keeping all information current and up-to-date. Offline use allows users to work in offline mode and synchronize changes when

Web Access Service

Web Access permits users to access their Hosted Exchange mailbox remotely simply by using a browser and internet connection .

Advanced Search Capabilities

Allows users to conduct detailed searches on additional criteria such as email size, attachment type, etc

Delegated Roles and Capabilities

Permit different delegated users within your organization to gain access to your inbox, personal calendar, contact and notes. Users of your choice can be permitted to either, read, edit and create new entries. You will be notified of any changes keeping you informed and up-to-date