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Telephone Directories and Listings

Northwestel telephone directories are valuable resources for businesses across the North. Whether you're looking for the number of a supplier or a way to advertise to customers, always try the phone book first.


Northwestel business subscribers are entitled to one copy of the most recent telephone directory for their area, for each telephone they have. Subscribers are also entitled to one free directory listing per telephone number. Customers can also purchase additional directory services to enhance their listings.

Yellow Pages™ Advertising

Advertising in the Yellow Pages™ of your Northwestel telephone directory can help your company succeed by offering an unbeatable combination of performance and value. Twenty-four hours a day, 365 days a year, Yellow Pages™ advertising is always at hand, presenting your message and completing the buying cycle the moment consumers have made a buying decision.

Yellow Pages™ advertising options range from a basic alphabetical directory listing, to full-page display advertisements in colour, to integrated online marketing through the Yellow Pages™ Group website.

For more information on the features and benefits of Yellow Pages™ advertising, contact Yellow Pages™ Group at 1-877-909-9356.

Changes to your Directory Listing

When you sign up as a business customer with Northwestel, you decide how your name and address will appear in the next published directory.

Changes to your current directory listing can be made by calling 1-888-423-2333.

Deadlines for changes are as follows:

  • NWT, Nunavut and northern Alberta: November 1st, 2014
  • Northern B.C. and Yukon: February 25, 2015

Getting a Telephone Directory

To obtain a copy of the most recent telephone directory for your area, visit one of our directory pick-up locations, or call 1-888-423-2333.

To purchase a directory for an area other than your own, call the Directory Fulfillment Centre at 1-800-268-5637.

Directory Assistance (411)

If you do not have a telephone directory but need to find a telephone number within Northwestel's area, visit Canada411 or call 411 to reach directory assistance.

You can also use directory assistance to find telephone numbers for people and businesses in the rest of Canada, the United States and overseas.

For Canada and the United States, call 1+(area code)+555-1212

For overseas, call "0"

A service charge of $1.00 will be billed for each call made to directory assistance.