Personal Customer Care
Within our operating area, no long distance charges apply to the following frequently called numbers.
| Northwestel Customer Care Centre | 1-888-423-2333 |
|---|---|
| customerservice@nwtel.ca | |
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| NWT, Nunavut, Yukon, Northern B.C. and Alberta | |
| Hours | Monday to Friday 7:00 a.m. - 7:00 p.m. PST |
| Nunavut | |
| Hours | Monday to Friday 8:30 a.m. - 10:00 p.m. EST |
| Solutions | |
| Teleconferencing Services | |
| Toll Free | 1-888-423-2333 |
| Fax | 1-800-661-0481 |
| Hours | 24 hours a day, 7 days a week |
| Videoconferencing Services | |
| Toll Free | 1-888-458-4336 |
| Hours | Monday to Friday 8:30 a.m. - 4:30 p.m. PST |
| Directory Assistance | 411 |
|---|---|
| www.canada411.ca | |
| Note: There is a $1.00 charge for all directory assistance inquiries. | |
| Long Distance 1-[area code]-555-1212 | |
| Hours | 24 hours |