Retail & Payment Locations
Northwestel has local retail stores and payment agents where you can get face-to-face service. If you prefer, you can contact our Customer Care Centre at 1-888-423-2333.
Yellowknife
5120-49th Street
Box 1469
Yellowknife, NT
X1A 2P1
Office Hours:
Monday to Friday 10:00 am - 6:00 pm
Whitehorse
2093 2nd Ave (at Lambert)
Whitehorse, Yukon
Y1A 1H6
Office Hours:
Monday to Friday 9:30 am - 6:00 pm
Saturday 11:00 am - 4:00 pm
Only payments for Latitude Wireless and Northwestel Cable can be made at this location.
Fort Nelson
5404 - 50th Ave N.
Box 1949
Fort Nelson, BC
V0C 1R0
Office Hours:
Monday to Friday, 9:00 am – 5:00 pm
High Level
9811-100 Avenue
Box 3624
High Level, AB
T0H 1Z0
Phone: 1-780-841-0631
Office Hours:
Monday to Friday, 9:00 am – 5:00 pm
Authorized Dealers
Erik's AudioTronic
206 Alexander Street
Whitehorse, Yukon
Phone: 867-668-6543
Toll Free (within Yukon): 1-888-463-7457
Roy's AudioTronic
4910 50th Avenue
Yellowknife, NT
Phone: 867-873-5441
Payment Agents
Northwestel offers convenient payment through any of our authorized Payment Agents listed below. Alternatively, please refer to our Billing and Payment options for details on how you can pay by mail, by credit card, or through your bank.
| Northwest Territories | ||
| Aklavik | Northern Store | (867) 978-2501 |
| Behchoko | Northern Store | (867) 392-6301 |
| Deline | Northern Store | (867) 589-3311 |
| Gameti | Community Government | (867) 997-3441 |
| Fort Good Hope | Northern Store | (867) 598-2291 |
| Fort Liard | Northern Store | (867) 770-4411 |
| Fort McPherson | Northern Store | (867) 952-2366 |
| Fort Resolution | Deninoo Council | (867) 394-4556 |
| Fort Simpson | Northern Store | (867) 695-2391 |
| Fort Smith | Little Shop of Flowers | (867) 872-5755 |
| Hay River | Norland Insurance Agencies Ltd. | (867) 874-2101 |
| Inuvik | Rapid Travel | (867) 777-2941 |
| Norman Wells | Rampart Rentals | (867) 587-2822 |
| Tulita | Northern Store | (867) 588-4331 |
| Tuktoyaktuk | Northern Store | (867) 977-2211 |
| Tsiigehtchic | Northern Store | (867) 953-3060 |
| Whati | Alex's Confectionery | (867) 573-3055 |
| Ulukhaktok | Northern Store | (867) 589-3311 |
| Nunavut | ||
| Arctic Bay | Northern Store | (867) 439-9914 |
| Arviat | Eskimo Point Lumber & Supply | (867) 857-2752 |
| Baker Lake | Northern Store | (867) 793-2920 |
| Cambridge Bay | Northern Store | (867) 983-2571 |
| Cape Dorset | West Baffin Eskimo Co-op | (867) 897-8997 |
| Chesterfield Inlet | Northern Store | (867) 898-9920 |
| Clyde River | Northern Store | (867) 924-6262 |
| Coral Harbour | Northern Store | (867) 925-9920 |
| Gjoa Haven | Northern Store | (867) 360-7261 |
| Hall Beach | Northern Store | (867) 928-8875 |
| Kimmirut | Northern Store | (867) 939-2242 |
| Kugluktuk | Northern Store | (867) 982-4171 |
| Igloolik | Northern Store | (867) 934-8822 |
| Iqaluit | NorthMart | (867) 975-3500 |
| Pangnirtung | Northern Store | (867) 473-8935 |
| Paulatuk | Northern Store | (867) 580-3026 |
| Pond Inlet | Northern Store | (867) 899-8848 |
| Qikiqtarjuaq | Northern Store | (867) 927-8917 |
| Rankin Inlet | Piruqsaijit Ltd. | (867) 645-2185 |
| Repulse Bay | Northern Store | (867) 462-9923 |
| Sanikiluaq | Mitiq Co-op Association | (867) 266-8860 |
| Taloyoak | Northern Store | (867) 561-5121 |
| Northern B.C. | ||
| Dease Lake | Gov. Agent for Province of B.C. | (250) 771-3700 |
| Wonowon | John Baker (fax only) | (250) 772-3428 |
| Fort Ware | Northern Store | (250) 471-2223 |
| Northern Alberta | ||
| Fort Fitzgerald | Little Shop of Flowers (Fort Smith) | (867) 872-5755 |
| Yukon | ||
| Dawson City | Aurora Office | (867) 993-6447 |
| Haines Junction | Madley's General Store | (867) 634-2200 |
| Mayo | Mayo Bigway Foods Ltd. | (867) 996-2328 |
| Old Crow | Northern Store | (867) 966-3521 |
| Teslin | Yukon Motel | (867) 390-2443 |