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Northwestel PC Protection Plus FAQ

Why is it important to protect my computer?

What is the minimum level of protection that I need to have?

Why do I need antivirus?

What does your antivirus offer?

Why do I need antispyware?

What does your antispyware offer?

Why do I need a firewall?

What does your firewall offer?

Why do I need spam control?

What does your spam control offer?

Why do I need parental control?

What does your parental control offer?
 

Why is it important to protect my computer?

When accessing the Internet, no computer is protected against threats unless security software is installed. A computer that is not protected with security software will be exposed to many threats that could include viruses, Trojan horses, worms, spyware, hacker attacks, spam, inappropriate content, and much more. Typical consequences of such threats range from loss of files and a significantly slowed computer to theft of personal data and viruses that can destroy your computer.
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What is the minimum level of protection that I need to have?

More and more people access the Internet through a broadband or “always-on” connection. “Always-on” connections make a system more vulnerable to system intruders such as hackers. As a result, virus protection alone is not enough. Antivirus software protects your computer against viruses. A firewall protects your computer against other types of Internet threats such as hackers, worms and Trojan horses, which cannot be fully detected by any antivirus software. Conversely, firewall software does not necessarily protect your computer against all types of viruses.  As a result, it is advisable to install both antivirus and firewall software to achieve a minimum protection level.
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Why do I need antivirus?

Without antivirus software, viruses can infect your computer. A computer virus attaches itself to, overwrites, or otherwise replaces, another program in order to reproduce itself without your knowledge. This may quickly use all of your computer’s available memory, drastically slowing down the system or bringing it to a complete stop. Viruses may damage or attempt to destroy files or make disks unreadable. Viruses can delete files, reformat hard drives, or confuse the data on them.
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What does your antivirus offer?

The award winning F-Secure Antivirus allows you to access emails, files and surf the Internet without fear of virus infections. You can also rest assured that viruses will not be distributed to others from your computer.  Our antivirus is fully automatically and is designed to be invisible to most users once installed.  As any antivirus solution is only as effective as its latest update, F-Secure is consistently ahead of its competitors by delivering constant cures for new viruses.
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Why do I need antispyware?

Without antispyware your computer will be infected with spyware and adware.  Spyware attempts to collect personal information without your knowledge. Spyware might be installed as part of a worm or a Trojan horse and has the ability to transmit personal information to whoever installed it on your computer.  Adware are small pieces of software which track your Internet surfing habits and uses this information to send you advertisements based on what it thinks your interests are.  Besides the dangers that adware and spyware cause, these programs are also poorly written, often causing them to use excessive computer resources or lead to system crashes.
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What does your antispyware offer?

 Our antispyware module is integrated with F-Secure Antivirus. This allows residential and small office customers to surf the Internet and use their computers without fear of personal information being transmitted to third parties. Users can be certain that their system configuration will remain secure against any unwanted changes. With F-Secure, spyware protection is fully automatic and invisible for users.
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Why do I need a firewall?

 A firewall protects you against hackers and malicious software. Hackers are constantly looking for opportunities to access computers to steal passwords, financial and personal information, and files. Hostile software writers have increasingly found ways to establish hazardous attacks through Trojan horses and worms. These types of malware can take control of your computer.
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What does your firewall offer?

Our firewall filters Internet traffic and protects your computer against hackers, Trojans, worms and other types of malware.  It maximizes system uptime by preventing denial-of-service attacks.  The easy-to-use interface offers a set of adaptable security profiles for different users and different situations. The firewall includes the industry’s latest technology, including a state-of-the-art network inspection with application control.
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Why do I need spam control?

Spam control software protects you against unsolicited commercial email, better known as spam.  Spam mail distributers can send out millions of spam messages with minimal cost, causing the amount of spam distributed to continually rise. Spam is an every day hassle for end-users and leads to receiving vast amounts of offensive content, increases the risk of receiving virus infections, and lowers employee productivity.
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 What does your spam control offer?

 The spam filter examines all inbound mail messages. Advanced recognition technology is used to sort junk mail from important mail. Users can fine-tune the detection intensity to suit their needs by selecting between predefined levels. Spam is placed in a separate folder where it can be reviewed by the user or deleted automatically.
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Why do I need parental control?

While Internet use and resources grow rapidly, children and teenagers continue to gain access to an unlimited number of websites. The Internet can quickly undermine parents’ abilities to protect their children against inappropriate, harmful, and overwhelming online content.   Intentional or accidental, children are more and more being exposed to objectionable sites.
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What does your parental control offer?

With parental control, parents can be worry-free when their children are playing in cyber-space. Parental control denies access to harmful or inappropriate online content. The solution automatically performs an on-the-fly content-based categorization of the web pages and immediately blocks access to unsuitable material. Parents are always in control, due to selectable content categories, a configuration password and logging capabilities.
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