Call Waiting

Never miss a call from an important client or colleague while you’re on another call.

Price: Included with all mobility calling plans

With Call Waiting, a subtle beep when you’re on the phone tells you when there is a second call. Here’s how to use it:

1. To answer the second call, press SEND or the phone icon. This puts your first call on hold and connects you with the second caller.
2. To put the second call on hold and reconnect with the first, press SEND or the phone icon again.
3. You can alternate between callers as often as you wish, by repeatedly pressing SEND or the phone icon.
4. To end both calls at once, press END.

Good to Know

• When one of the callers hangs up, you can continue your conversation with the other caller.
• If you decide not to answer a second incoming call, and you subscribe to Voice Mail, the call will be forwarded directly to your voicemail box.
• If a third call arrives while both lines are busy, the third caller will either hear a busy signal or will be transferred directly to your voicemail box.
• When using the Call Waiting service, airtimes charges are applicable for each call taking place simultaneously.