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Telephone Directories & Listings

Northwestel telephone directories are valuable resources for people across the North. Whether you're looking for the number of a friend or business or information about Calling Features, always check the phone book first.


All Northwestel personal customers are entitled to one free copy of the most recent telephone directory for their area. Customers are also entitled to one free directory listing per telephone number. Customers can also purchase additional directory services to enhance their listings.

Changes to your Directory Listing

When you sign up as a personal customer with Northwestel, you decide how your name and address will appear in the next published directory.

Changes to your current directory listing can be made by calling 1-888-423-2333.

Deadlines for changes are as follows:

  • NWT, Nunavut and northern Alberta: November 1, 2012
  • Northern B.C. and Yukon: February 1, 2013

Getting a Telephone Directory

To obtain a copy of the most recent telephone directory for your area, visit one of our directory pick-up locations, or call 1-888-423-2333.

To purchase a directory for an area other than your own, call the Directory Fulfillment Centre at 1-800-268-5637.

Directory Assistance (411)

If you do not have a telephone directory but need to find a telephone number within Northwestel's area, visit Canada411 or call 411 to reach directory assistance.

You can also use directory assistance to find telephone numbers for people and businesses in the rest of Canada, the United States and overseas.

For Canada and the United States, call 1+(area code)+555-1212

For overseas, call "0"

A service charge of $1.10 will be billed for each call made to directory assistance.