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BusinessCents™ FAQ

Who is eligible to subscribe to BusinessCents™?

Any customer with a business account may subscribe to BusinessCents™.

Why do I have to sign up for the plan?

BusinessCents™ is one of several long distance calling plans that Northwestel offers. Signing up ensures you are choosing the plan that is optimal for your business.

Will I pay any fees for this plan?

No. There are no sign up fees and no monthly fees associated with BusinessCents™.

Can I switch to another plan if I am on this plan?

Yes. You are free to switch to another plan at any time.

What happens if I do not sign up for BusinessCents™?

If you do not subscribe to any other long distance calling plan, your long distance calls will continue to be rated at regular rates. If you are already subscribed to another long distance calling plan, you will continue to be billed according to the rates for that plan.

I already subscribe to Teleplus™ should I switch to BusinessCents™?

That depends on your calling patterns. The majority of businesses will benefit more from BusinessCents™ or BusinessCents Plus™ however, if a high proportion of your long distance calls are overseas or calling card calls, you may benefit more from Teleplus™.

Contact a Business Care Centre representative at 1-867-669-5454 or call your Sales Account Representative to determine which plan is optimal for your business.

Can I subscribe to more than one long distance calling plan at a time?

You may only subscribe to one of BusinessCents™, BusinessCents Plus™ or Teleplus™ at one time, per account. However, BusinessCents Toll-Free™ may be added to an account with any of the above long distance calling plans. If your business has several accounts, you may apply different plans to each account.

What are the differences between BusinessCents™ and BusinessCents Plus™ long distance calling plans?

BusinessCents™ BusinessCents Plus™
no minimum monthly spending requirement requires minimum spending of $100 in eligible long distance calls each month
19¢ a minute for calls to Canada 18¢ a minute for calls to Canada
no volume discounts volume discounts of up to 18%
calling card calls not eligible calling card calls are eligible