Arctic Winter Games - Whitehorse 2012

Northwestel on Facebook Northwestel on Twitter Check in on Foursquare

Small Business Solutions from Northwestel
Bundle and Save!

You are here

Videoconferencing FAQ

How much notice time is required to arrange a video conference?

As setting up a video conference depends on the availability of facilities, we recommend booking as early as possible, and at least 7 days prior to the date of the video conference.

What information do I need to provide the video conference operator in order to book a video conference?

  • date of the video conference
  • start and end times
  • number of participants
  • location of participants
  • numbers to dial to connect to participants at other facilities
  • name and telephone number of the party originating the video conference
  • telephone number to which charges will be billed
  • requirements for multimedia/ visual aids
  • line/ connection quality required (acceptable video quality can be obtained using only two regular lines, and near-broadcast quality video (30 frames per minute) can be obtained using six lines)

Can I set up a video conference with participants in other regions?

Yes. Northwestel provides a centrally coordinated reservation system for Public Rooms and Multi-Point Bridging services.

Does the video conference equipment have to be the same at each location?

Not necessarily. Northwestel can connect to locations with different equipment using a technique called Codec conversion. This allows the connection of locations using different digital transmission speeds with speed conversion and rate adaptation.

What kind of video quality is available on a video conference?

Acceptable video quality can be obtained using only two regular lines, and near-broadcast quality video (30 frames per minute) can be obtained using six lines.