Personal Customer Care

PLEASE NOTE:  Starting April 18, 2020, we are temporarily closing our Customer Care Centre on Saturdays. However, our Technical Support line is still open to assist with service issues. Read more at

Within our operating area, no long distance charges apply to the following frequently called numbers.

Northwestel Customer Care Centre

Monday to Friday                       6:00 am – 7:00 pm PST
Saturday-Sunday-Holidays        Closed