Service and Maintenance Notifications

Check here for information on service outages or system maintenance being performed in your area and how it may affect your services. Please check back for updates on service-related issues.


Service Notice: NWT Communities - August 16, 2018

Northwestel would like to advise NWT customers of system maintenance scheduled for August 16, beginning at 12:01 AM MT in the following communities:

Hay River, Fort Simpson, Fort Smith, Tulita, Fort Resolution, Deline, Fort Good Hope, Jean Marie River, Kakisa, Wrigley and Enterprise.

During this time, Northwestel customers may have their DSL Internet service disrupted for approximately 30 minutes. Northwestel appreciates your patience and we apologize for any inconvenience.