Service and Maintenance Notifications

Check here for information on service outages or system maintenance being performed in your area and how it may affect your services. 


Service notice: Fort McPherson - Internet and phone - June 19, 2019

Northwestel is performing system maintenance in Fort McPherson, NWT, on Wednesday June 19, 2019, starting at 12:00 AM local time.  During this work, Internet and home phone service may be impacted for local customers.  Any disruption is temporary and should last no more than 30 minutes.  Technicians are performing this maintenance during overnight hours to minimize the impact to our customers.  Thank you for your patience.


Service notice: Fort Nelson - Internet, TV, and phone - June 20, 2019

Northwestel is performing system maintenance in Fort Nelson, BC, on Thursday June 20, 2019, starting at 12:00 AM local time.  During this work, Internet, TV and home phone service may be impacted for local customers.  Any disruption is temporary and should last no more than 30 minutes.  Technicians are performing this maintenance during overnight hours to minimize the impact to our customers.  Thank you for your patience.