Service and Maintenance Notifications

Check here for information on service outages or system maintenance being performed in your area and how it may affect your services. 


12 July 2020 - On Saturday evening a fibre cut in northern British Columbia led to a disruption to telecommunications services in northern BC and Yukon, including TV, Long Distance phone, Internet and Cellular services.  Some telecommunications services in other territories may also have been affected.  Early Sunday morning, Northwestel technicians were able to identify the damage caused by a landslide and conduct a temporary repair, restoring all services.  We apologize to all our customers for this very unfortunate disruption.