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  1. Site search

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Inside wiring installation and repair

Support Article
In Construction & Home wiring standards
… support_article …

How to use Download to Go with On Demand content

Support Article
In Northwestel TV Plus » TV
… downloaded shows or to watch a downloaded show, from the Main Menu, select the Downloads icon. A list of downloaded … support_article …

911 (9-1-1) service availability

Support Article
In General phone » Phone
… Regional Municipality, go to www.northernrockies.ca/EN/main/residents/emergency-safety-services/9-1-1-in-the-nrrm . … support_article …

How to set and use parental controls in Pulse TV

Support Article
In Pulse TV » TV
… rating, movie rating, or channel through Settings on the main menu. You can lock On Demand and Pay Per View purchases through Settings on the main menu. You can also lock individual Pay Per View … support_article …

How to login and update your customized home screen banner

Support Article
In Hospitality IPTV » TV
… https://picresize.com If you want to make sure the main part of your image is still seen on screen when a user … that the banner is minimized to 1920 x 308. To have the main subject always remain visible, images should be created … support_article …

How to wire the inside of your home

Support Article
In Construction & Home wiring standards
… conceal the wiring. Use a separate phone wire from the main terminal location to each jack outlet. Phone wiring … support_article …

New area code 257 introduced in British Columbia

Support Article
In General phone » Phone
… support_article …

Smart Ring

Support Article
In Calling features » Phone
… the Northwestel phone book on an indented line under your main number. You can choose the name you want listed for your … for both numbers. If you subscribe to voicemail on your main number, and a caller dials your Smart Ring number, the … support_article …

How to set up email

Support Article
In Email » Internet
… support_article …

Can I get credits for my telecommunications services during evacuations or service disruptions?

Support Article
In Service outages
… support_article …

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9027 Quartz Rd #1
Whitehorse, YT
Y1A 4P9

 

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Northwestel is proud to serve 97 northern communities, each with a rich and unique Indigenous history, culture, and identity. We exist to help ignite the power of these First Nation, Inuit and Métis communities through the very best communications technology and services. We are committed to doing so in true partnership and consultation with Indigenous governments and other northern Indigenous partners in a way that creates shared benefits for people in the North.

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Illustration by Mark Rutledge, 2023
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