Service alerts
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Planned network maintenance - Carcross, Rural Whitehorse, and Tagish, YT

Week of Nov 16, for up to 10 minutes between 12 a.m. and 2 a.m.

Planned

Expected duration: Up to 10 minutes
Timeframe: 12 a.m. - 2 a.m.
Target date: Tuesday Nov 17
Services impacted: Internet, and home phone. For customers with home phone, this may impact your ability to call emergency services.

Planned network maintenance - Inuvik, NWT

Week of Nov 16, between 11:45 pm - 6 am, for up to 60 minutes

Planned

Expected duration: Up to 60 minutes

Timeframe: 11:45 p.m. - 6 a.m.

Target date: Monday, Nov 16 - Tuesday, Nov 17

Services impacted: DSL internet 

Planned network maintenance - Yellowknife, NWT

Week of Nov 9, between 12 am - 5 am, intermittent service disruption

Completed

Expected duration: Intermittent

Timeframe: 12 a.m. - 5 a.m.

Target date: Wednesday, Nov 11

Services impacted: Internet, TV, and home phone service. 

Planned network maintenance - Yellowknife, NWT

Week of Nov 9, between 11:45 pm and 6 am, for up to 60 minutes, at 108 Falcon Dr, 100 Osprey Dr, and 125 Eagle Dr.

Completed

Expected duration: Up to 60 minutes

Timeframe: 11:45 pm - 6 am

Target date: Thursday Nov 12 - Friday Nov 13

Services impacted: DSL internet

 

 

Planned network maintenance - Upper Halfway, Blueberry, Wonowon, Bougie Creek, Townsend, Prophet River, and Coffee Creek, BC.

Week of Nov 9, between 12am - 6am, for up to 25 minutes.

Completed

Expected duration: Up to 25 minutes
Timeframe: 12 a.m. - 6 a.m.
Target date: Tuesday, Nov 10 & Friday, Nov 13
Services impacted: DSL internet, home phone, and cellular services. This will impact the ability to call emergency services.