Service outages

Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.

You can also follow facebook.com/nwtelsupport for real time outage notifications and support. 

If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.

Type in your city, territory, or province and use the autocomplete function.

Planned network maintenance - Iqaluit, NU

Week of March 16, between 12am - 3am, for up to 25 minutes

Completed

Expected duration: Up to 25 minutes

Timeframe: 12 am - 3 am

Target date: Tuesday, March 17

Services impacted: Long-distance and cellular calling.

 

 

Planned network maintenance - Chesterfield Inlet, NU

Week of March 16, between 12 am - 3 am, for up to 10 minutes

Planned

Expected duration: Up to 10 minutes
Timeframe: 12 am - 3 am
Target date: Tuesday, March 17 & Friday, March 20
Services impacted: Home phone. This may impact your ability to call emergency services.