Service outages
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Planned network maintenance - Baker Lake, NU

Week of Feb 9, between 12 am - 3 am, for up to 60 minutes

Planned

Expected duration: Up to 60 minutes
Timeframe: 12 a.m. - 3 a.m.
Target date: Wednesday, Feb 11
Services impacted: Local, long-distance, and cellular calling. 

Planned network maintenance - Paulatuk, NWT

Week of Feb 9, between 12 am - 5 am, for up to 150 minutes

Planned

Expected duration: Up to 150 minutes
Timeframe: 12 a.m. - 5 a.m.
Target date: Tuesday, February 10
Services impacted: Local, long-distance, and cellular calling. 

Planned network maintenance - McPherson & parts of the Carcross cutoff/South Klondike Hwy, Whitehorse, YT

Week of Feb 9, between 11:30 pm - 3 am, up to 5 minutes

Planned

Expected duration: Up to 5 minutes

Timeframe: 11:30 p.m. - 3 a.m.

Target date: Monday, Feb 9 - Tuesday, Feb 10

Services impacted: Fibre home phone. For customers with fibre home phone, this may impact your ability to dial 911. 

Planned network maintenance - Ulukhaktok, NWT

Week of Feb 2, between 12 am - 5 am, for up to 150 minutes

Completed

Expected duration: Up to 150 minutes
Timeframe: 12 a.m. - 5 a.m.
Target date: Friday, February 6
Services impacted: Local, long-distance, and cellular calling. 

Planned network maintenance - Sachs Harbour, NWT.

Week of Feb 2, between 12 am - 5 am, for up to 150 minutes

Completed

Expected duration: Up to 150 minutes
Timeframe: 12 a.m. - 5 a.m.
Target date: Tuesday, February 3
Services impacted: Local, long-distance, and cellular calling. 

Planned network maintenance - Prophet River, Blueberry, Wonowon, and Upper Halfway, BC

Week of Feb 2, between 2am-8am, for up to 2 hours.

Completed

Expected duration: Up to 2 hours
Timeframe: 2 a.m. - 8 a.m.
Target date: Thursday, Feb 5
Services impacted: DSL internet and home phone. This will impact the ability to call 911 from landline. 

Planned network maintenance - Takhini neighbourhood, Whitehorse, YT.

Week of Feb 2, between 12 am - 6 am, for up to 45 minutes

Completed

Expected duration: Up to 45 minutes

Timeframe: 12 a.m. - 6 a.m.

Target date: Tuesday, Feb 3

Services impacted: Cable internet, TV, and home phone. For customers with cable home phone, this may impact your ability to dial 911.