Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
Planned network maintenance - Beaver Creek, YT
Week of April 13, for up to 5 minutes between 12 am and 3 am
Expected duration: Up to 5 minutes
Timeframe: 12 am - 3 am
Target date: Tuesday, April 14
Services impacted: Home phone and long distance. Cellular calling will not be impacted.
Planned network maintenance - Fort Resolution, NWT.
Week of April 13, for up to 5 minutes between 1 am and 4 am
Expected duration: Up to 5 minutes
Timeframe: 1 am - 4 am
Target date: Monday, April 13
Services impacted: Home phone and long distance. Cellular calling will not be impacted.
Planned maintenance - Webmail
On April 10, Webmail will be intermittently unavailable between 12 AM - 6 AM.
Expected duration: Up to 6 hours
Timeframe: 12 a.m. - 6 a.m. YST
Target date: Friday, Apr 10
Services impacted: Webmail
