Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
We are aware of an issue impacting Northwestel TV Plus. We are working to restore service as soon as possible, thank you for your patience.
Planned network maintenance - Whitehorse, YT (Wolf Creek Area)
Week of August 18, for up to 30 minutes between 9 a.m. and 12 p.m.
Expected duration: Up to 30 minutes
Timeframe: 9 a.m. - 12 p.m.
Target date: Tuesday, August 19th
Services impacted: Internet, TV, Phone
Planned network maintenance - Whitehorse, YT (parts of Riverdale)
Week of August 18, for up to 1 hour between 10 a.m. and 2 p.m.
Expected duration: Up to 60 minutes
Timeframe: 10 a.m. - 2 p.m.
Target date: Wednesday, August 20th
Services impacted: Internet, TV, Phone
