Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
Service disruption - Sanirajak, NU
We're aware of an issue impacting internet, local and long distance calling, and cellular services.
Update: This issue has been resolved. If you are still experiencing any issues, please contact our Customer Care Team using the live chat on our website or by calling 1 (888) 423-2333.
We're aware of an issue impacting internet, local and long distance calling, and cellular services. Please note, this may also affect your ability to contact emergency services. Technicians are currently investigating the issue. Thank you for your patience.
Service disruption - Kimmirut, NU
We're aware of an issue impacting long distance calling and cellular services. Technicians are investigating the issue. Thank you for your patience.
We're aware of an issue impacting long distance calling and cellular services. Please note, this may also affect your ability to contact emergency services. Technicians are currently investigating the issue. Thank you for your patience.
Service disruption - Tuktoyaktuk, NT
We're aware of an issue impacting local and long distance calling. Please note this may also affect your ability to contact emergency services.
Update: This issue has been resolved. If you are still experiencing any issues, please contact our Customer Care Team using the live chat on our website or by calling 1 (888) 423-2333.
We're aware of an issue impacting local and long distance calling. Please note, this may also affect your ability to contact emergency services. Internet and cellular services are working normally. Technicians are currently investigating the issue. Thank you for your patience.
