Service alerts

Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.

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If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.

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Service disruption - Sanirajak

We're aware of an issue impacting internet, local and long distance calling, and cellular services.

Investigating

We're aware of an issue impacting internet, local and long distance calling, and cellular services. Please note, this may also affect your ability to contact emergency services. Technicians are currently investigating the issue. Thank you for your patience.

Planned network maintenance - Paulatuk and Sachs Harbour, NWT & Iqaluit, Baker Lake, and Kugluktuk, NU

Week of Oct 19, between 2 am - 4am MDT, for up to 25 minutes

Planned

Expected duration: 25 minutes
Timeframe: 2 a.m. - 4 a.m. MDT
Target date: Saturday, October 24
Services impacted: Long-distance and cellular calling. This may impact the ability to call emergency services.