Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
Planned network maintenance - Yellowknife, Dettah, Behchoko, Whati, and Fort Providence, NWT
Week of March 9, between 12am and 3am, for up to 10 minutes
Expected duration: Up to 10 minutes
Timeframe: 12 a.m. - 3 a.m.
Target date: Wednesday, March 11
Services impacted: DSL/Fibre internet and Northwestel TV Plus.
Emergency network maintenance - Iqaluit, NU
Week of March 9, between 11 pm - 2 am, for up to 25 minutes
Expected duration: Up to 25 minutes
Timeframe: 11 pm - 2 am
Target date: Tuesday, March 10 - 11
Services impacted: Long-distance and cellular calling. Local calling will not be impacted.
Planned network maintenance - Wekweeti, NWT
Week of March 9, between 12 am - 3am, for up to 20 minutes
Expected duration: 20 minutes
Timeframe: 12 a.m. - 3 a.m.
Target date: Monday, March 9
Services impacted: Internet, long-distance, and cellular calling. Local calling will not be impacted.
This may impact your ability to call emergency services.
