Service outages

Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.

You can also follow facebook.com/nwtelsupport for real time outage notifications and support. 

If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.

Type in the location and use the autocomplete function.

Planned network maintenance - Fort Liard, NT

Week of July 28th, for up to 4 hours between 10 am and 6 pm.

Planned

Expected duration: up to 4 hours
Timeframe: July 28 from 10:00 a.m. to 6:00 p.m. local time 
Services impacted: Internet and home phone. This will impact the ability to call 911 from landline.

Thank you for your patience while we complete this work.

Planned network maintenance - Fort McPherson, NWT

Week of July 28th, for up to 10 minutes between midnight and 3 am

Postponed

Expected duration: 10 minutes
Timeframe: 12 a.m. to 3 a.m.
Target date: Monday, July 28
Services impacted: Local and long-distance calling. This may impact your ability to call 911. 

Thank you for your patience while we complete this work.