Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
Planned network maintenance - Grizzly Valley subdivision, Whitehorse, YT
Week of Aug 10, between 11 am - 2 pm, for up to 60 minutes
Expected duration: Up to 60 minutes
Timeframe: 11 a.m. - 2 p.m.
Target date: Wednesday, August 12
Services impacted: Internet, TV, and cable home phone. For customers with cable home phone, this will impact your ability to call emergency services.
Planned network maintenance - Porter Creek, Whitehorse, YT
Week of Aug 10, between 6 am - 6:30 am, for up to 10 minutes
Expected duration: Up to 10 minutes
Timeframe: 6 a.m. - 6:30 a.m.
Target date: Tuesday, August 11
Services impacted: Internet, TV, and cable home phone. For customers with cable home phone, this will impact your ability to call emergency services.
