Service outages

Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.

You can also follow facebook.com/nwtelsupport for real time outage notifications and support. 

If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.

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Emergency network maintenance - Iqaluit, NU

Services will be impacted in Iqaluit intermittently between 3 pm to 11:59pm on December 15.

Completed

Expected duration: Intermittent
Timeframe: 3 p.m. - 11:59 p.m.
Target date: Monday, December 15
Services impacted: Internet, as well as local, cellular, and long-distance calling. This may impact your ability to contact emergency services.

We will make every effort to quickly complete this work. We apologize for any inconvenience and thank you for your patience.