Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
Planned network maintenance - Muskwa, BC
Week of June 22, between 12 am - 4 am, for up to 60 minutes
Expected duration: Up to 60 minutes
Timeframe: 12 a.m. - 4 a.m.
Target date: Thursday, June 25
Services impacted: Internet and home phone services. This may impact your ability to call emergency services.
Emergency network maintenance - Yellowknife, Dettah, Whati and Behchoko, NWT
Week of June 22, between 12 am - 4 am, for up to 2 hours
Expected duration: Up to 2 hours
Timeframe: 12 a.m. - 4 a.m.
Target date: Thursday, June 25
Services impacted: Internet, TV, long-distance calling and cellular services. Local calling will not be impacted.
This work may impact your ability to call emergency services.
Planned network maintenance - Clyde River, NU
Week of June 22, between 12 am - 3 am, for up to 15 minutes
Expected duration: Up to 15 minutes
Timeframe: 12 a.m. - 3 a.m.
Target date: Tuesday, June 23
Services impacted: Long distance calling.
Expected duration: Up to 2 hours
Timeframe: 12 a.m. - 6 a.m.
Target date: Wednesday, June 24
Services impacted: Internet and local, long-distance, and cellular calling. This may impact your ability to call emergency services.
