Service disruptions in your area will be displayed here. You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
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Planned network maintenance - Ingram neighbourhood, Whitehorse, YT
Expected duration: 30 minutes
Timeframe: July 3 from 9:00 a.m. - 1:00 p.m. local time
Services impacted: Cable internet, TV and cable home phone services. For customers with cable home phone, this will impact your ability to dial 911.
Thank you for your patience while we complete this work.
Planned network maintenance - Fort Resolution, NT
Expected duration: 30 minutes
Timeframe: July 3 from 12:00 a.m. - 3:00 a.m. local time
Services impacted: Home phone and long-distance calling. This will impact the ability to call 911 from landlines.
Thank you for your patience while we complete this work.
Planned network maintenance - Whistle Bend neighbourhood, Whitehorse, YT
Expected duration: 30 minutes
Timeframe: July 2 from 9:00 a.m. - 1:00 p.m. local time
Services impacted: Cable internet, TV and cable home phone services. For customers with cable home phone, this will impact your ability to dial 911.
Thank you for your patience while we complete this work.
Planned network maintenance - Cambridge Bay & Rankin Inlet, NU
Expected duration: 15 minutes
Timeframe: July 2 from 11:30AM to July 3 at 12:30AM MT
Services impacted: Internet
Thank you for your patience while we complete this work.
Planned network maintenance - Dease Lake & Telegraph Creek, BC
Expected duration: 15 minutes
Timeframe: June 23 from 11:00PM to June 24 at 6:00AM local time
Services impacted: Internet, home phone and cellular services. This will impact the ability to call 911.
Thank you for your patience while we complete this work.
Service Disruption - Yellowknife
We're aware of a disruption affecting some Internet customers in Yellowknife, NT. We are investigating and working to restore service as quickly as possible. Thank you for your patience.
