Lighting up the North

How fast Internet is bringing rapid change to Canada's northern communities.

Cero Homes met the required minumum speeds and packaging prior to 2019

from 0%

In 2019, no homes in the Far North met Canada’s standard of 50/10 Mbps + Unlimited.

to 

80

%

Now over 80% of homes in Yukon and NWT land-served communities now exceed these speeds.

26,000

And 26,000 households now have access to Unlimited Internet.

from 15 Mbps to 500 Mbps rural internet speeds

33

x faster

rural Internet

In 2019, most Yukon and NWT communities had 15 Mbps download speeds. Now, 21 of those communities have 500 Mbps speed. And 18 more are planned this year. 

26000 Northern Business Connected

3,000

businesses connected

We proudly connect over 3,000 northern businesses across 3 territories and 2 provinces.

10 years, zero rate increases

Over the past 10 years, while the cost of goods in Canada has gone up 26%, Northwestel Internet rates have stayed the same or gone down.  
 

Fast, reliable fibre. Rugged like the North

Fibre icon

5,165

 km

There is 5,165 kilometres of fibre connecting the North. We could run that from one end of Canada to the other.

Truckroll icon

1,460

 km

1,460 kilometres of new fibre since 2016.

Fibre icon

530

 km

530 kilometres of fibre that are Indigenous owned by 14 First Nations partners.

Backed by people who care

Northwestel employees icon

500

500 + northerners across 38 communities serving the north.

Service truck rolls icon

60,000

Since 2020, our technicians have made 60,000 home visits.

Customer Service Calls icon

645,000

And our customer care team has answered 645,000 customer calls.

$543,000,000

of our own investment in northern infrastructure over 10 years.