Service outages

Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.

You can also follow facebook.com/nwtelsupport for real time outage notifications and support. 

If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.

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Planned network maintenance - Northwestel Webmail

Week of May 4, between 12 am - 6 am YT, intermittent

Planned

Expected duration: Intermittent

Timeframe: 12 a.m. - 6 a.m. YT

Target date: Friday, May 8

Services impacted: Webmail 

 

 

Planned network maintenance - Arviat, NU

Week of May 4, between 12:45 am - 2:45 am, for up to 10 minutes

Completed

Expected duration: Up to 10 minutes

Timeframe: 12:45 am - 2:45 am

Target date: Wednesday, May 6

Services impacted: Internet