Expected planned network maintenance and service outages are displayed here in your local time zone. Please note, planned maintenance may be changed, postponed or cancelled. We will update each posting as early as possible to keep you informed.
You can also follow facebook.com/nwtelsupport for real time outage notifications and support.
If your service is down but there is no outage reported in your area, please contact our technical team for support at 1 (888) 423-2333.
Planned network maintenance - Yellowknife, NWT
Week of Nov 9, between 12 am - 5 am, intermittent service disruption
Expected duration: Intermittent
Timeframe: 12 a.m. - 5 a.m.
Target date: Wednesday, Nov 11
Services impacted: Internet, TV, and home phone service.
Planned network maintenance - Yellowknife, NWT
Week of Nov 9, between 11:45 pm and 6 am, for up to 60 minutes, at 108 Falcon Dr, 100 Osprey Dr, and 125 Eagle Dr.
Expected duration: Up to 60 minutes
Timeframe: 11:45 pm - 6 am
Target date: Thursday Nov 12 - Friday Nov 13
Services impacted: DSL internet
Planned network maintenance - Upper Halfway, Blueberry, Wonowon, Bougie Creek, Townsend, Prophet River, and Coffee Creek, BC.
Week of Nov 9, between 12am - 6am, for up to 25 minutes.
Expected duration: Up to 25 minutes
Timeframe: 12 a.m. - 6 a.m.
Target date: Tuesday, Nov 10 & Friday, Nov 13
Services impacted: DSL internet, home phone, and cellular services. This will impact the ability to call emergency services.
Planned network maintenance - Fort Simpson, NWT
Week of Nov 9, between 11:45 pm and 6 am, for up to 60 minutes
Expected duration: Up to 60 minutes
Timeframe: 11:45 pm - 6 am
Target date: Monday Nov 9 - Tuesday Nov 10
Services impacted: DSL internet
