Internet

Get an upgrade for one month, on us.

Upgrade your Internet plan to the next higher Internet tier at no extra cost for the first month.

 You can choose to go back to your previous plan at any time in your first month without extra fees, just give us a call. If after the first month you want to go back to a lower plan, an Order Processing Fee of $32.55 will apply.

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  • Offer Details*

    Offer ends April 29, 2021. Available to customers who have an eligible existing residential or business Internet service under Item 1735 Terrestrial Internet Services and who upgrade their Internet package to the higher speed Internet package immediately above their current package. Offer only available for current, in-market packages. During the first month of your upgrade, you will pay the monthly rate of your current lower speed tier package. During the promotional period, the non-recurring Order Processing Charge specified in Item 301.3 will not apply for the upgrade or if you choose to retain your current lower speed tier at or before the end of the first month. This promotion will not apply on contracted (longer than one-month term) term rates. The Order Processing Charge will be the only non-recurring charge to be waived as part of this promotion.

Want the best wireless experience Northwestel has to offer?

enhanced wireless modemUpgrade to our new enhanced wireless modem for only $4.95/ month *

  • Better connectivity at further distances with multiple users 
  • 2.4 or 5 GHz – operates on two separate Wi-Fi networks simultaneously to avoid wireless interference
  • 3 x 3 antennas for further and faster wireless performance
  • 802.11 n/ac is capable of speeds 3 times faster than 802.11 b/g/n which enables newer devices to connect for faster speeds

*The Enhanced Wireless Modem is only available in select areas.

Additional fees may apply​


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  • Terms and Conditions

    Access speeds will vary depending on the distance between the customer’s modem and switching equipment from Northwestel: Download access speed: min. 500 Kbps and max. 768 Kbps. Upload access speed: min. 64 Kbps and max. 128 Kbps. Actual speeds experienced on the Internet may vary with customer's configuration, Internet traffic, server, satellite transport, environmental conditions or other factors. Includes two email accounts with Webmail access and help desk support. A Wired High-Speed modem is included at no extra charge. A monthly surcharge of $20 applies when selecting DSL Internet without a Home Phone subscription, except for select communities in Nunavut where a Northwestel Home Phone service is required for $33.28/mo. Northwestel will provide a wired modem. An additional subscription, at the rate of $4.95 per month will apply for any customer who wishes to have a modem with wireless (Wi-Fi) capabilities.