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Your home, connected.

Faster, more reliable internet is coming to Granger
Fill out the consent form

We’re upgrading Granger to the latest fibre technology

Fast connectivity is coming to the North

Northwestel is investing $3 million to bring you access to the fastest internet in the North, with speeds up to 1 Gig.

To bring fibre to your home, we need your consent to complete the necessary work on your property. 

Giving consent does not mean you have to subscribe to an internet plan or other services, it simply ensures your home is ready for fibre when you want it. 

Your current technology will eventually be phased out as fibre-to-the-home becomes the new standard. 

Our Northwestel TV Plus service will replace traditional cable TV and can be bundled with an Internet plan of your choice. 

Rest assured, reliable home phone services will continue to be offered over the fibre technology. 

How we're upgrading your home

To complete the upgrade, we’ll be using methods designed to minimize disruption. Work will take place on roads, sidewalks, and residential properties. 

After your consent, the contractor will drill a service duct to the side of your house. The contractor or a Northwestel representative will explain the implications of the project as it pertains to your property before any work is performed. 

Technicians will require access to your home later to connect your existing services to the new infrastructure. We will get in touch with you when we are ready for that exciting next step. 

This is a simple overview of how fibre infrastructure will flow from our Central Office (the brains of the operation) throughout a neighbourhood and to homes. 

Construction updates

This section will provide updated information about current construction progress. If you have more questions, please call Customer Care at 1-888-423-2333

Updates

  • August 8th: Holes in easements – Our crews are currently laying distribution fibre in the easements. We encourage the community to use caution around any holes dug for fibre installation. These holes should all be marked and covered, and we will fill them in as soon as possible. Full restoration of the area (as close to reasonably possible) will occur in 2026.

    Laneway behind Hayes Crescent – We will be clearing brush and vegetation along the laneway behind Hayes Crescent (behind even-numbered houses 2 to 32) in preparation for laying distribution fibre.

     

  • August 4th: Crews will be setting up equipment near the First Pentecostal Church. We will be laying distribution fibre along Wilson Drive, starting at the church and heading southward.
     
  • June/July 2025: Crews are in the area for surveying; over the next few weeks you may notice stakes around the neighbourhood and spray paint on lawns.

Timeline

Phase 1: Surveying and consent collection

May – July 2025: Survey crews are currently working in your neighbourhood. You may notice stakes and spray paint markings around your property, these are part of the survey work to prepare for fibre installation. The markings show the easement boundaries where the new fibre lines will go.

Phase 2: Construction

August 2025: Construction starting in Area 1

Important update:

We have completed a detailed survey of the Granger neighbourhood. Based on our findings, we must split the construction over a 2-year period. As a result, some addresses are eligible for a fibre upgrade this year, and others will be in 2026. We will complete as many homes as possible before the ground freezes and we can no longer lay infrastructure.  

Check your inboxes! We have emailed all our Granger customers to let them know if their address will be eligible for fibre services this year. Didn’t get an email? Call us at 1 (888) 423-2333 to find out if your address is eligible this year.

You may have seen flags and spray paint markings on lawns. These indicate easement boundaries where fibre infrastructure will be placed. Please leave these where they are placed. They will be collected later this fall.  

There will soon be equipment laying the distribution fibre along Wilson Drive. There may be some impact to traffic flow while this work is completed. Signage will always be present.

If your address is eligible for a fibre upgrade this year, we will contact you to discuss when our crews will be ready to get your property fibre-ready.

Due to the complexity of this project, unforeseen delays may occur, which can potentially impact on our schedule and limit the number of households we can upgrade during the construction season. As we can only lay the infrastructure while the ground is thawed, we will work diligently to upgrade as many homes as possible in Granger and address challenges as they arise.

Phase 3: Migration

Unlimited Fibre 1 Gbps

Monthly usage unlimited
$219.95 / month
  • Installation fees apply
Download speed: up to 1 Gbps to your modem1
Upload speed: up to 1 Gbps to your modem1

Wireless modem/router rental included

More details

Unlimited Fibre 300

Monthly usage unlimited
$199.95 / month
  • Installation fees apply
300 MbpsDownload speed: up to 300 Mbps to your modem1
300 MbpsUpload speed: up to 300 Mbps to your modem1

Wireless modem /router rental included

More details

Unlimited Fibre 100

Monthly usage unlimited
$149.95 / month

Installation fees apply

100 MbpsDownload speed: up to 100 Mbps to your modem1
100 MbpsUpload speed: up to 100 Mbps to your modem1

Wired modem rental included

Upgrade your modem for $4.95/month and get home Wi-Fi coverage and relevant technical support

More details

Fibre 15

Monthly usage 200 GB
$57.95 / month

Installation fees apply

15 MbpsDownload speed: up to 15 Mbps1
2 MbpsUpload speed: up to 2 Mbps1
  • Wired modem rental included
  • Additional usage charge: $2.00/GB

Upgrade your modem for $4.95/month and get home WiFi coverage and end-to-end technical support

More details

TV Plus Lite

46 channels
$25.00 / month

Installation fees apply

  • This plan requires an eligible Northwestel Internet plan.
  • TV Plus App Included
  • Comes with 20 hours Cloud DVR storage included.
  • TV Box rental required. First TV Box is included. Additional Boxes $4.95/mo
More details
Special Offer

TV Plus Essentials

110 channels
$64.00 / month

Installation fees apply

  • This plan requires an eligible Northwestel Internet plan.
  • TV Plus App Included
  • Comes with 20 hours Cloud DVR storage included.
  • TV Box rental required. First TV Box is included. Additional Boxes $4.95/mo
More details
Special Offer

TV Plus Favourites

126 channels
$86.00 / month

Installation fees apply

  • This plan requires an eligible Northwestel Internet plan.
  • TV Plus App Included
  • Comes with 20 hours Cloud DVR storage included.
  • TV Box rental required. First TV Box is included. Additional Boxes $4.95/mo
More details
Special Offer

TV Plus Ultra

168 channels
$117.00 / month

Installation fees apply

  • This plan requires an eligible Northwestel Internet plan.
  • TV Plus App Included
  • Comes with 20 hours Cloud DVR storage included.
  • TV Box rental required. First TV Box is included. Additional Boxes $4.95/mo
More details

Home Phone with UPS battery backup

$30.08 / month

Installation fees apply

  • An additional $90 one-time-fee required for universal power supply (UPS)
  • Includes $0.32/month for 911
  • Creates an uninterrupted power supply for your Fibre Phone.
  • Helps you stay connected to phone service for a minimum of 4 hours during a power outage
  • Includes one primary listing in the telephone directory. Talk to the customer service team for more information.
  • Customize your home phone with add-ons after you finalize your request. 
More details

FAQ

What is the difference between property lines and easements?
  • Property lines define the legal boundaries of your land, based on official surveys and legal descriptions.
     
  • Easements are designated areas within those boundaries that allow utility companies access to install or maintain infrastructure.
Why are there stakes and spray paint on my lawn
  • These are part of the survey work to prepare for fibre installation. The markings show the easement boundaries where the new fibre lines will go.
How do I get up-to-date project information?
  • Visit www.nwtel.ca/granger for up-to-date information. We recommend bookmarking this page and referring to it at least once a week.
     
  • We will also be contacting customers periodically throughout the project via e-mail and mail on any important next steps. Contact us to ensure your e-mail is on file!
How do I give consent?
Why won’t the whole neighbourhood be upgraded this year?
  • We have completed a detailed survey of the Granger neighbourhood. Based on our findings, we must split the construction over a 2-year period. This will ensure we can do the highest-quality work possible within the remaining build season.
I’m in Area 2 & 3 and have already consented. When will I get service?
  • We will contact you in 2026 to reconfirm your consent and ensure there has been no change to property ownership. Once that is complete, we will contact you when our crews are ready to get your property fibre-ready.
What will happen to my property?
  • Northwestel’s primary method of bringing fibre to your home is by using discrete horizontal drilling, which is the most minimally invasive method available on the market today.
Why upgrade now?
  • Northwestel will cover the installation cost, which is currently valued at up to $1,500.
     
  • Access to the fastest internet in the North with speeds up to 1 Gig.
     
  • A fibre-to-the-home connection can make your property more attractive to buyers.
     
  • It will keep you connected as cable services are phased out.
What services will be available?
  • TV, phone and internet services are all available over fibre technology.

Only the property owner can complete this form.

Licence Agreement
Sign above

By signing above, you confirm that (i) you have read and agree to the terms set out below; (ii) you have reached the legal age of majority; and (iii) you are authorized to grant these rights.

NOTE: Only the legal property owner is permitted to grant approval for this work.

Description of Work

Installation of buried fibre - 12-18" under the ground level surface spanning from the Network Access Point (Northwestel Network) to the premise at the above address. This work is required to connect the customers at the above premise to Broadband Fibre Internet services.

You and Northwestel agree as follows:

1. You allow Northwestel and its authorized contractors to enter onto your property to do the work (the “Work”) described above, which may also include the construction, maintenance, repair, operation, servicing, upgrading, and relocating of telecommunication equipment (one or more poles, cables, wires, anchors or other devices necessary to offer telecommunications services in the vicinity of your property) (the “Equipment”).

2. Northwestel is responsible for all costs and expenses associated with the Work, the Equipment, and this licence.

3. After any of Northwestel’s activities on your property, Northwestel is responsible to return your property to its original condition (or as close to reasonably possible to its original condition) but not for any indirect or consequential damages.

4. You agree not to interfere with or tamper with the Equipment.

5. This licence is confidential and neither you nor Northwestel will disclose the terms of this licence without the other’s prior permission.

We thank you for your cooperation. Should you have any questions or concerns, please contact us at customerservice@nwtel.ca.