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Your home, connected.

Faster, more reliable internet is coming to Granger
Fill out the consent form

What's happening?

Northwestel is investing $3 million to bring you access to the fastest internet in the North, with speeds up to 1 Gbps.

We're upgrading Granger to the latest fibre technology.

To bring fibre to your home, we need your consent to complete the necessary work on your property.

Giving consent does not mean you have to subscribe to an internet plan or other services—it simply ensures your home is ready for fibre when you want it.

Your current technology will eventually be phased out as fibre-to-the-home becomes the new standard.

Our new TV Plus service will replace traditional cable TV and can be bundled with the Unlimited Internet plan of your choice. Rest assured, reliable home phone services will continue to be offered over the fibre technology.


How we’re upgrading your home

Minimal disruption, maximum benefit – you’ll hardly notice we were there!

To complete the upgrade, we’ll be using methods designed to minimize disruption. Work will take place on roads, sidewalks, and residential properties.


What will happen to your property

With your permission and consultation, the contractor will drill or open a trench service duct to the side of your house.

The contractor or a Northwestel representative will explain the implications of the project as it pertains to your property before any work is performed.

Technicians will require access to your home later to connect your existing services to the new infrastructure. We will get in touch with you when we’re ready for that exciting next step.

This is a simple overview of how fibre infrastructure will flow from our Central Office (the brains of the operation) throughout a neighbourhood and to homes. 

Timeline

Phase 1

Surveying and consent collection.

You may notice small flagging and spray paint on lawns as we map out existing underground infrastructure.

Have questions? You can call us at 
1-888-423-2333

Fill out the online consent form

Phase 2

Construction.

When construction begins it will take place on both public and private properties.

Have questions? You can call us at 
1-888-423-2333

 

Phase 3

Migration to new fibre services.

Giving us your consent doesn't commit you to any additional services in the future.

Have questions? You can call us at 
1-888-423-2333

 

Construction updates

This section will provide updated information about current construction progress. If you have more questions, please call Customer Care at 1-888-423-2333

Updates

  • May 28, 2025 - ATCO is actively working in the Granger area

FAQ

What phase are we currently in?

We are currently in Phase 1.

Surveying and consent collection.

How much will this cost me?

There is no cost to you today. 

However, delaying will mean a future installation fee of up to $1,500.

What will happen on my property?

With your permission and consultation, the contractor will drill or open a trench service duct to the side of your house. The contractor or a Northwestel representative will explain the implications of the project as it pertains to your property before any work is performed.

What if I miss the time to give consent?

No worries, you can fill out the online consent form. 

*You must be the owner of the property to complete it.

Why should I upgrade now?
  • No cost to you today, while delaying will mean a future installation fee.
  • Ensures you stay connected as cable services are phased out.
  • A sought-after-upgrade as a fibre-to-the home connection can make your property more attractive to buyers.
  • Better internet and TV options – access to the fastest internet in the North with speeds up to 1 Gbps and TV Plus services.
Will you need to come inside my home?

Technicians will require access to your home later to connect your existing services to the new infrastructure.

Who can I call if I have questions?

You can call our customer care line at 1-888-423-2333 and they will be happy to help!

Only the property owner can complete this form.

Licence Agreement
Sign above

By signing above, you confirm that (i) you have read and agree to the terms set out below; (ii) you have reached the legal age of majority; and (iii) you are authorized to grant these rights.

NOTE: Only the legal property owner is permitted to grant approval for this work.

Description of Work

Installation of buried fibre - 12-18" under the ground level surface spanning from the Network Access Point (Northwestel Network) to the premise at the above address. This work is required to connect the customers at the above premise to Broadband Fibre Internet services.

You and Northwestel agree as follows:

1. You allow Northwestel and its authorized contractors to enter onto your property to do the work (the “Work”) described above, which may also include the construction, maintenance, repair, operation, servicing, upgrading, and relocating of telecommunication equipment (one or more poles, cables, wires, anchors or other devices necessary to offer telecommunications services in the vicinity of your property) (the “Equipment”).

2. Northwestel is responsible for all costs and expenses associated with the Work, the Equipment, and this licence.

3. After any of Northwestel’s activities on your property, Northwestel is responsible to return your property to its original condition (or as close to reasonably possible to its original condition) but not for any indirect or consequential damages.

4. You agree not to interfere with or tamper with the Equipment.

5. This licence is confidential and neither you nor Northwestel will disclose the terms of this licence without the other’s prior permission.

We thank you for your cooperation. Should you have any questions or concerns, please contact us at customerservice@nwtel.ca.