You've got options. But only one that feels like home.
We've made major improvements across the North, and now former customers can take advantage of a limited-time offer to come back.
If you've had no active Northwestel internet service at your address for at least 1 month, and currently subscribe to another provider, you could qualify for a limited-time return offer.
Why return to Northwestel
The Canada North Fibre Loop helps protect most communities from major outages- $50 million in network improvements planned across the region in 2025
- We're moving toward Indigenous ownership, in partnership with Sixty North Unity
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Bundle credits are available when you combine Northwestel internet, TV, home phone, and Bell Mobility. Find out more
Reconnect with up to $300 in internet credits
Included with your return:
- $50/month promotional credit for up to 6 months
- Available on all Unlimited Internet plans.
- No contract required
Installation fees apply.
More to watch. More to love.
Returning customers may be eligible for TV Plus promotional credits:
- TV Plus Lite + Crave: $0/month for up to 6 months (current price $25/mo for Lite and $20/mo for Crave)
- TV Plus Ultra + Crave: $49/month for up to 6 months (current price $117/mo for Ultra and $20/mo for Crave)
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Bonus: Second TV box and 100 hours of Cloud DVR, both at no extra charge for up to 12 months (Current price: $4.95/month each)
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Enjoy live sports, hit shows, movies, and streaming apps - all in one place, across all your screens.
>>Terms and conditions
Ready to reconnect? We’ll make it easy.
To check your eligibility, start a live chat, call us, or visit a Northwestel store. Offers end December 31, 2025.
Common questions
How do I confirm my eligibility for the $50/month Unlimited Internet offer?
Contact us. Our team will check your service history and community eligibility.
Can I combine the Unlimited Internet and TV Plus offers?
Yes, if you meet the eligibility criteria for both. A team member will guide you through your options.
What happens after the promotional period ends?
Regular monthly charges will apply unless you cancel or change your service.
I’m an existing Northwestel customer. Are there any offers for me?
Northwestel regularly reviews loyalty offers. If you’re interested in upgrading or adding TV Plus, contact us today to explore available options.
Where is TV Plus available?
TV Plus is available in Cable and Fibre-served communities. Availability varies by location.
Internet
*Current as of March 11, 2025. Offer valid until December 31, 2025. Subject to change without notice. Terms of Service can be found at nwtel.ca/Legal or by contacting Northwestel.
Available to returning Northwestel residential Internet customers where access and technology permit. To qualify for a discounted package, a customer (i) must not have an active Northwestel Internet package at their service location, (ii) must have previously subscribed to a Northwestel Internet service for at least one month, and (iii) must have disconnected the residential Internet package for a period of at least one month. The customer must also have subscribed to an Internet service of an alternative service provider within Northwestel’s operating territory. The new service must be activated on an account in good standing and by the same account holder who disconnected Northwestel internet service.
Offer consists of a promotional credit applied to eligible Internet plans. Pricing is based on continued subscription to an eligible Unlimited Internet plan including: Internet 50 Unlimited at current price $129.95/mo, less $50/mo credit for 6 months; or Internet 100 Unlimited at current price $149.95/mo, less $50 credit for 6 months; or Internet 200 Unlimited at current price $189.95/mo, less $50 credit for 6 months; or Internet 300 Unlimited at current price $199.95/mo, less $50 credit for 6 months; or Internet 500 Unlimited at current price $209.95/mo less $50 credit for 6 months; or Internet 700 Unlimited at current price $219.95/mo, less $50 credit for 6 months.
One-time Standard Internet Installation Fees apply, as follows: Order Processing Charge ($41.30), Line Connection Charge ($45.31), Premises Visit Charge ($50.14) and Premises Work Charge ($50.14), up to a total maximum value of $186.89.
All prices subject to change without notice. Taxes, additional programming, and equipment rental(s) are extra. Services and selection may vary depending on your location. Any change made to services may affect the price and/or result in the loss of credits or promotions, as the case may be, as eligibility conditions may vary.
TV Plus
**Current as of February 6, 2025. Offer valid until December 31, 2025. Subject to change without notice. Terms of Service can be found at nwtel.ca/Legal or by contacting Northwestel. Available to returning Northwestel residential Internet customers where access and technology permit. Promotion consists of a monthly promotional credit off the current TV price, for eligible TV Plus packages and eligible TV Plus features. Credits apply to the first billing period and for each billing period after that, for the duration of the promotion. Pricing for the TV packages is based on continued subscription to: TV Plus Lite at $25/mo current price, less $25/mo credit for 6 months, and to Crave at current price $20/mo, less $20/mo credit for 6 months. Pricing for TV features is based on continuous subscription to: 2nd TV Plus Box at $4.95/mo current price, less $4.95/mo credit for 12 months and/or to Cloud DVR 100 hours at $4.95/mo current price, less $4.95/mo credit for 12 months. In HFC communities (Carcross, Fort Smith, Norman Wells, Yellowknife, Fort Nelson) Northwestel TV Plus requires a subscription to an eligible Northwestel Internet plan, starting at $41.95/mo. In Fibre communities, Northwestel TV Plus App requires a subscription to an eligible Northwestel Internet plan, starting at $41.95/mo and Northwestel TV Plus requires a subscription to an eligible Northwestel Internet plan, starting at $79.95/mo. All prices subject to change without notice. Taxes, additional programming, and equipment rental(s) are extra. Services and selection may vary depending on your location. Any change made to services may affect the price and/or result in the loss of credits or promotions, as the case may be, as eligibility conditions may vary.
Full Pricing details for all programming packages
Pricing for the TV packages is based on continuous subscription to: TV Plus Lite at $25/mo, less $25/mo credit for 6 months; or to TV Plus Essentials at $64/mo current price, less $15/mo credit for 6 months; or to TV Plus Favourites at $86/mo current price, less $37/mo credit for 6 months; or to TV Plus Ultra at current price $117/mo, less $68 credit for 6 months; or to TV Plus App Basic at $20/mo current price $20.00/mo, less $20/mo credit for 6 months; or to TV Plus App Premium at $25/mo current price, less $25/mo credit for 6 months; or to Popular Sports at $15/mo current price, less $15/mo credit for 6 months, and to Crave at current price $20/mo, less $20/mo credit for 6 months
