Wi-Fi & internet connections support
Learn about modems, routers, and your internet service
Describes how to check whether you have DSL, Cable, or Fibre Internet service.
Provides an overview of modems, routers, and the differences between them.
The maximum Internet speed you choose will be delivered to your wired modem or ONT, which comes with every Northwestel...
Video calls in the North are a way of life. Whether calling home to catch up with family or celebrating online with friends…
Smart Wi-Fi
This article provides step-by-step instructions for downloading the Smart Wi-Fi app, configuring your account, and...
Discover how to make the most of Northwestel Smart Wi-Fi, including a detailed overview of app navigation and available...
This article offers comprehensive, step-by-step guidance for installing your Northwestel Wi-Fi Mesh Extenders. It covers…
Modem setup
Most Northwestel-provided routers/gateways have both 2.4 GHz and 5 GHz Wi-Fi frequency bands. You can manually choose which…
This article guides you through how to install your SmartRG wireless modem and set up your Wi-Fi network for your DSL...