Wi-Fi & internet connections support

Describes how to check whether you have DSL, Cable, or Fibre Internet service.

The maximum Internet speed you choose will be delivered to your wired modem or ONT, which comes with every Northwestel...

Provides an overview of modems, routers, and the differences between them.

Video calls in the North are a way of life. Whether calling home to catch up with family or celebrating online with friends…

This article provides step-by-step instructions for downloading the Smart Wi-Fi app, configuring your account, and...

Discover how to make the most of Northwestel Smart Wi-Fi, including a detailed overview of app navigation and available...

This article offers comprehensive, step-by-step guidance for installing your Northwestel Wi-Fi Mesh Extenders. It covers…

Pod placement is important. Use these guidelines to help you choose where to set up Pods in your home to maximize coverage...

This article guides you through how to install your Wi-Fi Pods for your Northwestel Wi-Fi with Plume HomePass service. Setup…